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Heap

If you want to reduce engineering effort, Heap can capture events with less manual instrumentation and export to Snowflake; can still feed modeling in Snowflake and activation via Hightouch.

Founded 2013 San Francisco, CA 201-500 employees Acquired (Contentsquare)

Heap Pros & Cons

Key strengths and limitations to consider

Strengths

  • Autocapture reduces implementation time for web analytics events
  • Snowflake export available to keep your warehouse as system of record
  • Useful product analytics layer if you want more than routing

Limitations

  • Not a like-for-like event router in the Snowplow sense (different philosophy)
  • Autocapture can increase data volume/noise if not governed carefully
  • Mobile/server event parity may require additional work

Ideal For

Who benefits most from Heap

Quick Analysis

If you want to reduce engineering effort, Heap can capture events with less manual instrumentation and export to Snowflake; can still feed modeling in Snowflake and activation via Hightouch.

1

Product teams analyzing user journeys

2

SaaS companies tracking feature adoption

3

Growth teams identifying conversion bottlenecks

4

UX researchers studying in-app behavior

5

Data teams wanting auto-captured event streams

Traffic-based; value in analytics

Key Features

  • Autocapture for web events
  • Session replay
  • Funnel and retention analysis
  • User journey mapping
  • Heatmaps
  • Snowflake data export
  • No-code event definitions

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