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Capability

Vendors with Social Listening

6 vendors are built around social listening; another 1 offers it alongside something else. 7 of 7 grades below link the page on the vendor's own documentation they were read from.

6
core
1
supported
7 of 7
with a cited source
last checked

Built around social listening

6 vendors · core

Core means the capability is central to what the product is — not merely present. This is the shortlist to compare.

  1. Brandwatch Social Source: brandwatch.com
  2. Dash Social Social Source: dashsocial.com
  3. Hootsuite Social Source: hootsuite.com
  4. Meltwater Social Source: meltwater.com
  5. Sprout Social Social Source: support.sproutsocial.com
  6. Talkwalker Social Source: talkwalker.com

Also offer social listening

1 vendor · supported

Genuinely offered, but not what the product is for. Worth knowing when you already own one of these — it may cover the need without a new contract.

Social Listening — questions

Which vendors offer social listening?

6 vendors in our catalog are built around social listening — including Brandwatch, Dash Social, Hootsuite, Meltwater, Sprout Social. A further 1 offers it alongside their main job. 7 of the 7 claims cite a page on the vendor's own documentation.

What is the difference between core and supported social listening tools?

Core means the capability is central to what the product is; supported means it is genuinely offered but is not what the product is for. Most grades come from three separate AI passes over the vendor's documentation, with only a majority verdict recorded; the rest were set by hand. If you already own a tool listed under "also offer", check it before buying a dedicated one.

What kinds of platforms have social listening?

Most of the vendors here sit on the Social Media Management shelf. That matters when a capability crosses categories — a CDP and a customer engagement platform can both offer social listening without being the same kind of tool.

Which social listening providers and companies should I shortlist?

Shortlist from the core list rather than the full one. 6 vendors are built around social listening; the 1 below that offers it as a secondary job, which is usually enough if you already pay for one of them and not enough if this is the reason you are buying. We rank by what the evidence supports, never by company size or spend with us.

Is there a list of social listening software?

This page is it, and it is generated from the catalog rather than maintained by hand — a vendor added tomorrow appears here on the next build if the evidence puts it here. 7 of 7 claims link the vendor's own documentation, and a blank cell means no verdict either way rather than "no".

Free stack audit

Which of your tools already does social listening?

Most stacks carry this capability more than once without anyone deciding to. Name the tools you run and the Instant Stack Audit reads them against the same evidence base as this page.

Takes about two minutes. Your overlaps and a savings estimate are free — no sign-up. An email address unlocks the costed roadmap.