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mParticle mParticle
vs
Salesforce Data Cloud (Data 360) Salesforce Data Cloud (Data 360)

mParticle vs Salesforce Data Cloud (Data 360)

A side-by-side Customer Data Platform comparison of mParticle and Salesforce Data Cloud (Data 360) — capability coverage, pricing, and stack fit, with 62 of 63 recorded cells citing the vendors' own documentation. No referral fees; the data is ours.

Catalog verdict

Overlapping — These overlap, and plenty of teams deliberately run both.

Both are CDPs with identity, profiles, and activation, but mParticle is commonly the collection/routing layer (especially for mobile) while Salesforce Data Cloud is optimized for Salesforce-native unification and downstream activation.

Drafted by an AI model and accepted into the catalog; overlap verdicts are not all checked by hand.

Switching is a project, not a swap. A judgement, not computed from the capability data.

Capability comparison

15on one record only
24on both
Capability mParticle Salesforce Data Cloud (Data 360)
On one record only 15
Lookalike / Predictive Audiences Core Lookalike / Predictive AudiencesCore Similar Customer Predictions identify users who resemble a reference segment. docs.mparticle.com/guides/customer-360/predictions/… ↗ 15 Sept 2026 · AI-evaluated Not offered Lookalike / Predictive AudiencesNot offered Looked for lookalike or predictive audience expansion; the page documents segmentation and advertising activation instead. help.salesforce.com/s/articleView ↗ Checked · 3 of 3 passes
Semantic Layer Not offered Semantic LayerNot offered Documentation index checked for a governed metrics and semantic layer; none listed. docs.mparticle.com ↗ Checked · 9 of 9 passes Core Semantic LayerCore Data 360 provides a Semantic Layer for semantic models. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Agent Interface (MCP / Tool API) Not offered Agent Interface (MCP / Tool API)Not offered Documentation index checked for MCP, agent SDK, and function-calling interfaces; none listed. docs.mparticle.com ↗ Checked · 7 of 9 passes Supported Agent Interface (MCP / Tool API)Supported Data 360 exposes Connect APIs for programmatic query and operation. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Agentic AI / Autonomous Agents Not offered Agentic AI / Autonomous AgentsNot offered Documentation index checked for autonomous or semi-autonomous agents; none listed. docs.mparticle.com ↗ Checked · 9 of 9 passes Supported Agentic AI / Autonomous AgentsSupported The Data 360 Marketing Agent creates segments and supports activation requests. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI Governance & Guardrails Not offered AI Governance & GuardrailsNot offered Documentation index checked for AI model inventories, prompt guardrails, approval workflows, and AI audit logging; none listed. docs.mparticle.com ↗ Checked · 8 of 9 passes Supported AI Governance & GuardrailsSupported Data 360 stores generative AI audit data and supports masking and governance policies. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI Send-time / Channel Optimization Not offered AI Send-time / Channel OptimizationNot offered Predictions documentation checked for send-time, channel, and frequency optimization; none listed. docs.mparticle.com/guides/customer-360/predictions ↗ Checked · 9 of 9 passes Supported AI Send-time / Channel OptimizationSupported Data 360 stores Einstein Send Time Optimization predictions. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Journey Orchestration Not offered Journey OrchestrationNot offered Journeys documentation describes path analysis rather than multi-step campaign orchestration. docs.mparticle.com/guides/analytics/analyses/journe… ↗ Checked · 6 of 9 passes Supported Journey OrchestrationSupported Data Actions can trigger Marketing Cloud Engagement journeys. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Marketing Email Not offered Marketing EmailNot offered Mailchimp documentation describes audience forwarding to an external email marketing platform. docs.mparticle.com/integrations/mailchimp/event ↗ Checked · 8 of 9 passes Supported Marketing EmailSupported Data 360 can power email activities through Marketing Cloud Engagement journeys. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Pipeline Orchestration Not offered Pipeline OrchestrationNot offered Warehouse Sync documents scheduled ingestion pipelines but not DAG dependency orchestration. docs.mparticle.com/developers/apis/warehouse-sync-a… ↗ Checked · 9 of 9 passes Supported Pipeline OrchestrationSupported Data 360 flows chain ingestion, segmentation, activation, identity resolution, and calculated insight processes. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Product Recommendations — Supported Product RecommendationsSupported Data 360 predictive models can drive personalized recommendations in Salesforce Personalization. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Push Notifications Not offered Push NotificationsNot offered Braze documentation describes partner push notification functionality delivered through the Braze kit. docs.mparticle.com/integrations/braze/event ↗ Checked · 6 of 9 passes Supported Push NotificationsSupported Data 360 can power MobilePush activities through Marketing Cloud Engagement journeys. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
SMS / MMS Not offered SMS / MMSNot offered Airship documentation describes audience tagging for an external platform with SMS capability. docs.mparticle.com/integrations/airship/audience ↗ Checked · 8 of 9 passes Supported SMS / MMSSupported Data 360 can power SMS activities through Marketing Cloud Engagement journeys. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Universal Ad ID Supported Universal Ad IDSupported Match Boost can generate or enrich audiences with UID2 values for The Trade Desk. docs.mparticle.com/guides/segmentation/audiences/ma… ↗ 15 Sept 2026 · AI-evaluated Not offered Universal Ad IDNot offered Looked for a shared universal open-web advertising identifier; the page documents platform-specific cookies and mobile advertising IDs. help.salesforce.com/s/articleView ↗ Checked · 3 of 3 passes
Web Personalization Not offered Web PersonalizationNot offered Documentation index checked for dynamic website content or layout personalization; none listed. docs.mparticle.com ↗ Checked · 8 of 9 passes Supported Web PersonalizationSupported Salesforce Personalization uses Data 360 data graphs to deliver personalized web content. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Workflow Automation Not offered Workflow AutomationNot offered Documentation index checked for low-code workflow automation and multi-step workflow orchestration; none listed. docs.mparticle.com ↗ Checked · 9 of 9 passes Supported Workflow AutomationSupported Flow Builder creates automated Data 360 workflows. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
On both records 24
Data collection 4 · all core on 1
Event Stream Ingestion Core Event Stream IngestionCore Developer documentation lists SDKs and APIs for collecting customer event data. docs.mparticle.com/developers ↗ 15 Sept 2026 · Verified by hand Core Event Stream IngestionCore Data 360 ingests batch and streaming data. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Mobile SDK Core Mobile SDKCore Android SDK collects event and user data from mobile applications. docs.mparticle.com/developers/quickstart/android ↗ 15 Sept 2026 · AI-evaluated Supported Mobile SDKSupported The Web and Mobile App Connector collects data from mobile applications. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Web SDK Core Web SDKCore Web SDK documentation covers browser event and user-data collection. docs.mparticle.com/developers/quickstart/web ↗ 15 Sept 2026 · AI-evaluated Supported Web SDKSupported The Web and Mobile App Connector uses a JavaScript beacon for website data collection. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Server-side Tracking Supported Server-side TrackingSupported Offers server-to-server APIs and HTTP ingestion for server-side event collection. No source recorded 22 Jul 2026 · AI-evaluated Supported Server-side TrackingSupported The Ingestion API accepts high-volume external event data through bulk and streaming patterns. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Data integration 1 · graded apart
Event Routing Core Event RoutingCore Event Forwarding reports ingestion and forwarding to connected output integrations. docs.mparticle.com/guides/platform-guide/event-forw… ↗ 15 Sept 2026 · AI-evaluated Supported Event RoutingSupported Data Actions send near-real-time events to platform events, webhooks, Marketing Cloud, and other targets. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Identity 3 · all core on 1
Identity Resolution / ID Graph Core Identity Resolution / ID GraphCore IDSync matches identifiers to existing profiles or creates anonymous profiles. docs.mparticle.com/guides/idsync/identify-users ↗ 15 Sept 2026 · AI-evaluated Core Identity Resolution / ID GraphCore Identity Resolution unifies individual and account records into profiles. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · Verified by hand
Data Enrichment Supported Data EnrichmentSupported Rules can enrich incoming and outgoing data using profile and batch transformations. docs.mparticle.com/guides/platform-guide/rules ↗ 15 Sept 2026 · AI-evaluated Supported Data EnrichmentSupported Identity Boost enriches first-party data with contact attributes from an identity provider. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Visitor Identification Supported Visitor IdentificationSupported IDSync identifies anonymous web users through cookies, local storage, device identifiers, and login identifiers. docs.mparticle.com/developers/quickstart/web/track-… ↗ 15 Sept 2026 · AI-evaluated Supported Visitor IdentificationSupported Data 360 can unify anonymous profiles with known profiles when identity information becomes available. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Audience 3 · all core on every row
Audience Activation / Sync Core Audience Activation / SyncCore Audiences connect to downstream audience outputs for activation. docs.mparticle.com/guides/segmentation/audiences/co… ↗ 15 Sept 2026 · Verified by hand Core Audience Activation / SyncCore Segment and Act includes activation of segments and data. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Audience Segmentation Core Audience SegmentationCore Audience Builder creates rule-based and behavioral audience segments. docs.mparticle.com/guides/segmentation/audiences/cr… ↗ 15 Sept 2026 · Verified by hand Core Audience SegmentationCore Segment and Act includes building audience segments. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · Verified by hand
Real-time Audience Qualification Core Real-time Audience QualificationCore Real-time audiences update membership as users meet or stop meeting criteria. docs.mparticle.com/guides/segmentation/audiences/cr… ↗ 15 Sept 2026 · AI-evaluated Core Real-time Audience QualificationCore Real-Time Segments complete on demand in milliseconds. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Activation 1 · supported on all
Ad Targeting / Retargeting Supported Ad Targeting / RetargetingSupported Audience data can be forwarded to services for audience targeting. docs.mparticle.com/guides/platform-guide ↗ 15 Sept 2026 · AI-evaluated Supported Ad Targeting / RetargetingSupported Data 360 activates segments to advertising platforms. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Governance 3 · graded apart
Data Quality / Validation Core Data Quality / ValidationCore Data Plans validate incoming data, report violations, and can block unplanned data. docs.mparticle.com/guides/platform-guide/data-plann… ↗ 15 Sept 2026 · AI-evaluated Supported Data Quality / ValidationSupported Streaming Data Transforms clean and normalize ingested data. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Privacy Compliance (GDPR/CCPA) Core Privacy Compliance (GDPR/CCPA)Core Data Subject Requests support GDPR and CCPA access, extraction, update, and deletion workflows. docs.mparticle.com/guides/data-subject-requests ↗ 15 Sept 2026 · AI-evaluated Supported Privacy Compliance (GDPR/CCPA)Supported Data 360 processes data subject rights requests through the Consent API. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Consent Management (CMP) Supported Consent Management (CMP)Supported Data Privacy Controls collect and store GDPR and CCPA consent states and apply consent filters. docs.mparticle.com/guides/data-privacy-controls ↗ 15 Sept 2026 · AI-evaluated Supported Consent Management (CMP)Supported Data 360 provides Consent Management for ingesting and applying consent preferences. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI & agents 3 · all core on 1
Predictive Scoring / Propensity Core Predictive Scoring / PropensityCore Predictions generate future-behavior likelihood scores and predictive attributes. docs.mparticle.com/guides/customer-360/predictions ↗ 15 Sept 2026 · AI-evaluated Core Predictive Scoring / PropensityCore AI Models includes the Propensity to Buy predictive model template. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI Assistant / Copilot Supported AI Assistant / CopilotSupported Audience Agent uses natural-language requests to propose and refine audience definitions. docs.mparticle.com/guides/segmentation/audiences/au… ↗ 15 Sept 2026 · AI-evaluated Supported AI Assistant / CopilotSupported The Data 360 Data Q&A Agent answers natural-language data questions. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI Decisioning / Next-Best-Action Supported AI Decisioning / Next-Best-ActionSupported Next Best Action predictions select an offer or action for each user and update on a schedule. docs.mparticle.com/guides/customer-360/predictions/… ↗ 15 Sept 2026 · AI-evaluated Supported AI Decisioning / Next-Best-ActionSupported Personalization targeting rules select content using segments, calculated insights, and predictive models. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Customer data platform 6 · all core on 3
Composable / Warehouse-native CDP Core Composable / Warehouse-native CDPCore Composable Audiences queries warehouse data without copying it into mParticle. docs.mparticle.com/guides/composable-audiences ↗ 15 Sept 2026 · AI-evaluated Supported Composable / Warehouse-native CDPSupported Zero copy data federation queries external warehouse data without copying it. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Computed Traits / Aggregations Core Computed Traits / AggregationsCore Calculated Attributes compute aggregates and other derived user values from event data. docs.mparticle.com/guides/customer-360/calculated-a… ↗ 15 Sept 2026 · AI-evaluated Supported Computed Traits / AggregationsSupported Calculated Insights create aggregated measures such as averages and totals. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · Verified by hand
Data Unification / Profile Stitching Core Data Unification / Profile StitchingCore IDSync creates a unified view of known and anonymous customer identities. docs.mparticle.com/guides/idsync/introduction ↗ 15 Sept 2026 · Verified by hand Core Data Unification / Profile StitchingCore Data 360 harmonizes data and creates unified customer profiles. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · Verified by hand
Real-time Profile API Core Real-time Profile APICore Profile API queries identities, attributes, audience memberships, and other profile data. docs.mparticle.com/developers/apis/profile-api ↗ 15 Sept 2026 · Verified by hand Core Real-time Profile APICore Real-time data graphs provide real-time profiles and profile-based processing. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · Verified by hand
Zero-copy Activation / Data Sharing Core Zero-copy Activation / Data SharingCore Composable Audiences activates warehouse-backed audiences without copying warehouse data into mParticle. docs.mparticle.com/guides/composable-audiences/user… ↗ 15 Sept 2026 · AI-evaluated Core Zero-copy Activation / Data SharingCore Data 360 uses zero copy federation to query and activate external warehouse data without copying it. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Consent-aware Profile Management Supported Consent-aware Profile ManagementSupported Consent state is stored on user profiles and controls downstream data flows. docs.mparticle.com/guides/data-privacy-controls ↗ 15 Sept 2026 · AI-evaluated Supported Consent-aware Profile ManagementSupported Data 360 ingests and applies consumer consent preferences in segmentation and activation. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · Verified by hand

Not offered means the evidence sweep read the vendor's documentation and did not find it — hover to see the page it checked. — means no verdict either way. Hover a recorded cell to read its evidence and source; a cell with no source says so, and each cell says whether an AI pass or a person set the grade.

Sources · 62 pages on the vendors' own sites
mParticle · 25
Ad Targeting / Retargeting — docs.mparticle.com/guides/platform-guideAI Assistant / Copilot — docs.mparticle.com/guides/segmentation/audiences/au…AI Decisioning / Next-Best-Action — docs.mparticle.com/guides/customer-360/predictions/…Audience Activation / Sync — docs.mparticle.com/guides/segmentation/audiences/co…Audience Segmentation — docs.mparticle.com/guides/segmentation/audiences/cr…Composable / Warehouse-native CDP — docs.mparticle.com/guides/composable-audiencesComputed Traits / Aggregations — docs.mparticle.com/guides/customer-360/calculated-a…Consent Management (CMP) — docs.mparticle.com/guides/data-privacy-controlsConsent-aware Profile Management — docs.mparticle.com/guides/data-privacy-controlsData Enrichment — docs.mparticle.com/guides/platform-guide/rulesData Quality / Validation — docs.mparticle.com/guides/platform-guide/data-plann…Data Unification / Profile Stitching — docs.mparticle.com/guides/idsync/introductionEvent Routing — docs.mparticle.com/guides/platform-guide/event-forw…Event Stream Ingestion — docs.mparticle.com/developersIdentity Resolution / ID Graph — docs.mparticle.com/guides/idsync/identify-usersLookalike / Predictive Audiences — docs.mparticle.com/guides/customer-360/predictions/…Mobile SDK — docs.mparticle.com/developers/quickstart/androidPredictive Scoring / Propensity — docs.mparticle.com/guides/customer-360/predictionsPrivacy Compliance (GDPR/CCPA) — docs.mparticle.com/guides/data-subject-requestsReal-time Audience Qualification — docs.mparticle.com/guides/segmentation/audiences/cr…Real-time Profile API — docs.mparticle.com/developers/apis/profile-apiUniversal Ad ID — docs.mparticle.com/guides/segmentation/audiences/ma…Visitor Identification — docs.mparticle.com/developers/quickstart/web/track-…Web SDK — docs.mparticle.com/developers/quickstart/webZero-copy Activation / Data Sharing — docs.mparticle.com/guides/composable-audiences/user…
Salesforce Data Cloud (Data 360) · 37
Ad Targeting / Retargeting — help.salesforce.com/s/articleViewAgent Interface (MCP / Tool API) — help.salesforce.com/s/articleViewAgentic AI / Autonomous Agents — help.salesforce.com/s/articleViewAI Assistant / Copilot — help.salesforce.com/s/articleViewAI Decisioning / Next-Best-Action — help.salesforce.com/s/articleViewAI Governance & Guardrails — help.salesforce.com/s/articleViewAI Send-time / Channel Optimization — help.salesforce.com/s/articleViewAudience Activation / Sync — help.salesforce.com/s/articleViewAudience Segmentation — help.salesforce.com/s/articleViewComposable / Warehouse-native CDP — help.salesforce.com/s/articleViewComputed Traits / Aggregations — help.salesforce.com/s/articleViewConsent Management (CMP) — help.salesforce.com/s/articleViewConsent-aware Profile Management — help.salesforce.com/s/articleViewData Enrichment — help.salesforce.com/s/articleViewData Quality / Validation — help.salesforce.com/s/articleViewData Unification / Profile Stitching — help.salesforce.com/s/articleViewEvent Routing — help.salesforce.com/s/articleViewEvent Stream Ingestion — help.salesforce.com/s/articleViewIdentity Resolution / ID Graph — help.salesforce.com/s/articleViewJourney Orchestration — help.salesforce.com/s/articleViewMarketing Email — help.salesforce.com/s/articleViewMobile SDK — help.salesforce.com/s/articleViewPipeline Orchestration — help.salesforce.com/s/articleViewPredictive Scoring / Propensity — help.salesforce.com/s/articleViewPrivacy Compliance (GDPR/CCPA) — help.salesforce.com/s/articleViewProduct Recommendations — help.salesforce.com/s/articleViewPush Notifications — help.salesforce.com/s/articleViewReal-time Audience Qualification — help.salesforce.com/s/articleViewReal-time Profile API — help.salesforce.com/s/articleViewSemantic Layer — help.salesforce.com/s/articleViewServer-side Tracking — help.salesforce.com/s/articleViewSMS / MMS — help.salesforce.com/s/articleViewVisitor Identification — help.salesforce.com/s/articleViewWeb Personalization — help.salesforce.com/s/articleViewWeb SDK — help.salesforce.com/s/articleViewWorkflow Automation — help.salesforce.com/s/articleViewZero-copy Activation / Data Sharing — help.salesforce.com/s/articleView

What mParticle adds

On mParticle's record, not on Salesforce Data Cloud (Data 360)'s

  • Lookalike / Predictive Audiences
Pricing
Custom

What Salesforce Data Cloud (Data 360) adds

On Salesforce Data Cloud (Data 360)'s record, not on mParticle's

  • Semantic Layer
Pricing
From $240 per 1k profiles/year

mParticle vs Salesforce Data Cloud (Data 360) — FAQ

What is the difference between mParticle and Salesforce Data Cloud (Data 360)?

Both are Customer Data Platform tools. mParticle's record includes Lookalike / Predictive Audiences, which Salesforce Data Cloud (Data 360)'s does not, while Salesforce Data Cloud (Data 360)'s includes Semantic Layer. The matrix above shows 62 of 63 recorded cells citing the vendors' own documentation.

Do I need both mParticle and Salesforce Data Cloud (Data 360)?

Often not — both are CDPs with identity, profiles, and activation, but mParticle is commonly the collection/routing layer (especially for mobile) while Salesforce Data Cloud is optimized for Salesforce-native unification and downstream activation. The parts that do not overlap: Lookalike / Predictive Audiences, Semantic Layer. The matrix above shows where the records actually differ.

How do mParticle and Salesforce Data Cloud (Data 360) compare on price?

mParticle: Custom. Salesforce Data Cloud (Data 360): From $240 per 1k profiles/year. Check each vendor's page for current rates.

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