ActionIQ (Uniphore CDP Agent) 
Salesforce Data Cloud (Data 360) ActionIQ (Uniphore CDP Agent) vs Salesforce Data Cloud (Data 360)
A side-by-side Customer Data Platform comparison of ActionIQ (Uniphore CDP Agent) and Salesforce Data Cloud (Data 360) — capability coverage, pricing, and stack fit, with 78 of 79 recorded cells citing the vendors' own documentation. No referral fees; the data is ours.
Catalog verdict
Overlapping — These overlap, and plenty of teams deliberately run both.
Both are CDPs that build unified audiences and activate them, but ActionIQ is warehouse-native while Data Cloud is tightly centered on the Salesforce data/runtime model so some companies run both.
Drafted by an AI model and accepted into the catalog; overlap verdicts are not all checked by hand.
Switching is a project, not a swap. A judgement, not computed from the capability data.
Capability comparison
11on one record only
34on both
| Capability | ActionIQ (Uniphore CDP Agent) | Salesforce Data Cloud (Data 360) | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| On one record only 11 | ||||||||||||||||||||
| Agent Builder / Orchestration | Supported Agent Builder / OrchestrationSupported Agentic Layer provides a natural-language agent builder and orchestration layer. uniphore.com/platform/business-ai-cloud/agent… ↗ 15 Sept 2026 · AI-evaluated | Not offered Agent Builder / OrchestrationNot offered Looked for a Data 360 agent builder or multi-agent orchestration module; the page describes Data 360 as an agent data foundation. help.salesforce.com/s/articleView ↗ Checked · 2 of 3 passes | ||||||||||||||||||
| Agentic CDP / Autonomous Orchestration | Supported Agentic CDP / Autonomous OrchestrationSupported CDP Agent provides agentic capabilities for segmentation, personalization, and orchestration. uniphore.com/products/marketing-ai/cdp-agent ↗ 15 Sept 2026 · AI-evaluated | Not offered Agentic CDP / Autonomous OrchestrationNot offered The documented Marketing Agent requires review and completion in the segmentation or activation canvas. help.salesforce.com/s/articleView ↗ Checked · 2 of 3 passes | ||||||||||||||||||
| Campaign Management | Supported Campaign ManagementSupported Marketing AI plans campaigns with audiences, journeys, messaging, and budgets. uniphore.com/platform/business-ai-cloud/marke… ↗ 15 Sept 2026 · AI-evaluated | Not offered Campaign ManagementNot offered The page assigns personalized messaging campaign orchestration to Marketing Cloud Engagement, not Data 360. help.salesforce.com/s/articleView ↗ Checked · 3 of 3 passes | ||||||||||||||||||
| Consent Management (CMP) | — | Supported Consent Management (CMP)Supported Data 360 provides Consent Management for ingesting and applying consent preferences. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated | ||||||||||||||||||
| Cross-channel Coordination | Supported Cross-channel CoordinationSupported CDP Agent launches and optimizes omnichannel journeys across owned and paid channels. uniphore.com/products/marketing-ai/cdp-agent ↗ 15 Sept 2026 · AI-evaluated | — | ||||||||||||||||||
| First-party Data Onboarding | Supported First-party Data OnboardingSupported CDP Agent connects existing first-party data sources without copying or migrating them. uniphore.com/products/marketing-ai/cdp-agent ↗ 15 Sept 2026 · AI-evaluated | — | ||||||||||||||||||
| Lookalike / Predictive Audiences | Supported Lookalike / Predictive AudiencesSupported Marketing Activation uses AI-powered lookalike modeling. uniphore.com/use-cases/front-office/marketing… ↗ 15 Sept 2026 · AI-evaluated | Not offered Lookalike / Predictive AudiencesNot offered Looked for lookalike or predictive audience expansion; the page documents segmentation and advertising activation instead. help.salesforce.com/s/articleView ↗ Checked · 3 of 3 passes | ||||||||||||||||||
| Mobile SDK | Not offered Mobile SDKNot offered The integrations index contains no mobile SDK offering. uniphore.com/products/marketing-ai/cdp-agent/… ↗ Checked · 2 of 3 passes | Supported Mobile SDKSupported The Web and Mobile App Connector collects data from mobile applications. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated | ||||||||||||||||||
| Pipeline Orchestration | — | Supported Pipeline OrchestrationSupported Data 360 flows chain ingestion, segmentation, activation, identity resolution, and calculated insight processes. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated | ||||||||||||||||||
| Reverse ETL | Supported Reverse ETLSupported Uniphore CDP provides native reverse ETL from the data warehouse. uniphore.com/partner/databricks ↗ 15 Sept 2026 · AI-evaluated | — | ||||||||||||||||||
| Trigger-based Automation | Supported Trigger-based AutomationSupported Marketing Activation uses behavioral signals to trigger lifecycle actions. uniphore.com/use-cases/front-office/marketing… ↗ 15 Sept 2026 · AI-evaluated | — | ||||||||||||||||||
| On both records 34 | ||||||||||||||||||||
Data collection 3 · graded apart
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Data integration 2 · supported on all
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Data modeling 1 · graded apart
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Identity 3 · all core on 1
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Audience 3 · all core on 2
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Activation 4 · supported on all
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Personalization 2 · supported on all
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Orchestration 1 · graded apart
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Governance 3 · supported on all
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AI & agents 6 · graded apart
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Customer data platform 6 · all core on 2
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Not offered means the evidence sweep read the vendor's documentation and did not find it — hover to see the page it checked. — means no verdict either way. Hover a recorded cell to read its evidence and source; a cell with no source says so, and each cell says whether an AI pass or a person set the grade.
Sources · 78 pages on the vendors' own sites
ActionIQ (Uniphore CDP Agent) · 41
Ad Targeting / Retargeting — uniphore.com/products/marketing-ai/cdp-agentAgent Builder / Orchestration — uniphore.com/platform/business-ai-cloud/agent…Agent Interface (MCP / Tool API) — uniphore.com/platform/business-ai-cloudAgentic AI / Autonomous Agents — uniphore.com/platform/business-ai-cloud/marke…Agentic CDP / Autonomous Orchestration — uniphore.com/products/marketing-ai/cdp-agentAI Assistant / Copilot — uniphore.com/press-releases/uniphore-introduc…AI Decisioning / Next-Best-Action — uniphore.com/products/marketing-ai/cdp-agentAI Governance & Guardrails — uniphore.com/glossary/ai-guardrailsAI Send-time / Channel Optimization — uniphore.com/platform/business-ai-cloud/marke…Audience Activation / Sync — uniphore.com/products/marketing-ai/cdp-agentAudience Segmentation — uniphore.com/products/marketing-ai/cdp-agentCampaign Management — uniphore.com/platform/business-ai-cloud/marke…Composable / Warehouse-native CDP — uniphore.com/products/marketing-ai/cdp-agentConsent-aware Profile Management — uniphore.com/products/marketing-ai/cdp-agentCross-channel Coordination — uniphore.com/products/marketing-ai/cdp-agentData Enrichment — uniphore.com/products/marketing-ai/cdp-agentData Quality / Validation — uniphore.com/platform/business-ai-cloud/data-…Data Unification / Profile Stitching — uniphore.com/products/marketing-ai/cdp-agentEvent Routing — actioniq.com/wp-content/uploads/CXHub_Solutio…Event Stream Ingestion — uniphore.com/products/marketing-ai/cdp-agentFirst-party Data Onboarding — uniphore.com/products/marketing-ai/cdp-agentIdentity Resolution / ID Graph — uniphore.com/products/marketing-ai/cdp-agentJourney Orchestration — uniphore.com/products/marketing-ai/cdp-agentLookalike / Predictive Audiences — uniphore.com/use-cases/front-office/marketing…Marketing Email — uniphore.com/platform/business-ai-cloud/marke…Predictive Scoring / Propensity — uniphore.com/use-cases/front-office/marketing…Privacy Compliance (GDPR/CCPA) — uniphore.com/use-cases/front-office/marketing…Product Recommendations — uniphore.com/use-cases/industries/retailPush Notifications — uniphore.com/use-cases/industries/retailReal-time Audience Qualification — uniphore.com/products/marketing-ai/cdp-agentReal-time Profile API — uniphore.com/glossary/acquisition-marketingReverse ETL — uniphore.com/partner/databricksSemantic Layer — uniphore.com/platform/business-ai-cloud/data-…Server-side Tracking — actioniq.com/wp-content/uploads/AIQ_Integrati…SMS / MMS — uniphore.com/platform/business-ai-cloud/marke…Trigger-based Automation — uniphore.com/use-cases/front-office/marketing…Visitor Identification — uniphore.com/products/marketing-ai/cdp-agentWeb Personalization — uniphore.com/products/marketing-ai/cdp-agent/…Web SDK — uniphore.com/products/marketing-ai/cdp-agent/…Workflow Automation — uniphore.com/use-cases/front-office/marketing…Zero-copy Activation / Data Sharing — uniphore.com/products/marketing-ai/cdp-agent Salesforce Data Cloud (Data 360) · 37
Ad Targeting / Retargeting — help.salesforce.com/s/articleViewAgent Interface (MCP / Tool API) — help.salesforce.com/s/articleViewAgentic AI / Autonomous Agents — help.salesforce.com/s/articleViewAI Assistant / Copilot — help.salesforce.com/s/articleViewAI Decisioning / Next-Best-Action — help.salesforce.com/s/articleViewAI Governance & Guardrails — help.salesforce.com/s/articleViewAI Send-time / Channel Optimization — help.salesforce.com/s/articleViewAudience Activation / Sync — help.salesforce.com/s/articleViewAudience Segmentation — help.salesforce.com/s/articleViewComposable / Warehouse-native CDP — help.salesforce.com/s/articleViewComputed Traits / Aggregations — help.salesforce.com/s/articleViewConsent Management (CMP) — help.salesforce.com/s/articleViewConsent-aware Profile Management — help.salesforce.com/s/articleViewData Enrichment — help.salesforce.com/s/articleViewData Quality / Validation — help.salesforce.com/s/articleViewData Unification / Profile Stitching — help.salesforce.com/s/articleViewEvent Routing — help.salesforce.com/s/articleViewEvent Stream Ingestion — help.salesforce.com/s/articleViewIdentity Resolution / ID Graph — help.salesforce.com/s/articleViewJourney Orchestration — help.salesforce.com/s/articleViewMarketing Email — help.salesforce.com/s/articleViewMobile SDK — help.salesforce.com/s/articleViewPipeline Orchestration — help.salesforce.com/s/articleViewPredictive Scoring / Propensity — help.salesforce.com/s/articleViewPrivacy Compliance (GDPR/CCPA) — help.salesforce.com/s/articleViewProduct Recommendations — help.salesforce.com/s/articleViewPush Notifications — help.salesforce.com/s/articleViewReal-time Audience Qualification — help.salesforce.com/s/articleViewReal-time Profile API — help.salesforce.com/s/articleViewSemantic Layer — help.salesforce.com/s/articleViewServer-side Tracking — help.salesforce.com/s/articleViewSMS / MMS — help.salesforce.com/s/articleViewVisitor Identification — help.salesforce.com/s/articleViewWeb Personalization — help.salesforce.com/s/articleViewWeb SDK — help.salesforce.com/s/articleViewWorkflow Automation — help.salesforce.com/s/articleViewZero-copy Activation / Data Sharing — help.salesforce.com/s/articleView What ActionIQ (Uniphore CDP Agent) adds
On ActionIQ (Uniphore CDP Agent)'s record, not on Salesforce Data Cloud (Data 360)'s
Nothing on ActionIQ (Uniphore CDP Agent)'s record that Salesforce Data Cloud (Data 360)'s does not also cover. If you run both, it is for reasons outside the capability list.
- Pricing
- Custom
What Salesforce Data Cloud (Data 360) adds
On Salesforce Data Cloud (Data 360)'s record, not on ActionIQ (Uniphore CDP Agent)'s
Nothing on Salesforce Data Cloud (Data 360)'s record that ActionIQ (Uniphore CDP Agent)'s does not also cover. If you run both, it is for reasons outside the capability list.
- Pricing
- From $240 per 1k profiles/year
ActionIQ (Uniphore CDP Agent) vs Salesforce Data Cloud (Data 360) — FAQ
What is the difference between ActionIQ (Uniphore CDP Agent) and Salesforce Data Cloud (Data 360)?
Both are Customer Data Platform tools. ActionIQ (Uniphore CDP Agent) covers the Customer Data Platform core; the two records cover the same jobs. The matrix above shows 78 of 79 recorded cells citing the vendors' own documentation.
Do I need both ActionIQ (Uniphore CDP Agent) and Salesforce Data Cloud (Data 360)?
Often not — both are CDPs that build unified audiences and activate them, but ActionIQ is warehouse-native while Data Cloud is tightly centered on the Salesforce data/runtime model so some companies run both. On record they cover the same jobs, so running both is usually a migration in progress rather than a design. The matrix above shows where the records actually differ.
How do ActionIQ (Uniphore CDP Agent) and Salesforce Data Cloud (Data 360) compare on price?
ActionIQ (Uniphore CDP Agent): Custom. Salesforce Data Cloud (Data 360): From $240 per 1k profiles/year. Check each vendor's page for current rates.
Free stack audit
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