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Airship Airship
vs
Salesforce Marketing Cloud Salesforce Marketing Cloud

Airship vs Salesforce Marketing Cloud

A side-by-side Push Notifications comparison of Airship and Salesforce Marketing Cloud — capability coverage, pricing, and stack fit, with every recorded cell citing the vendors' own documentation. No referral fees; the data is ours.

Catalog verdict

Overlapping — These overlap, and plenty of teams deliberately run both.

Salesforce Marketing Cloud and Airship both support journeys and messaging channels, but SFMC is usually the enterprise email/journey hub while Airship is commonly deployed alongside it for richer mobile push/in-app via its SDK.

Drafted by an AI model and accepted into the catalog; overlap verdicts are not all checked by hand.

Switching is a project, not a swap. A judgement, not computed from the capability data.

Capability comparison

32on one record only
20on both
Capability Airship Salesforce Marketing Cloud
On one record only 32
Audience Activation / Sync — Core Audience Activation / SyncCore Data 360 activates data across the organization and external platforms. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Contact / Account Management — Core Contact / Account ManagementCore Marketing Cloud Next stores, creates, edits, imports, and converts people records. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Data Unification / Profile Stitching — Core Data Unification / Profile StitchingCore Data 360 identity resolution consolidates source data into unified profiles. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Decisioning Engine (Next Best Action) — Core Decisioning Engine (Next Best Action)Core Journey Decisioning selects a journey through an invocable Marketing Cloud action. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Identity Resolution / ID Graph — Core Identity Resolution / ID GraphCore Data 360 identity resolution links source records into unified profiles. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Paid Social Activation — Core Paid Social ActivationCore Data 360 activates audience segments to advertising platforms. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Product Recommendations — Core Product RecommendationsCore Marketing Cloud Personalization catalogs support recommendations as a key function. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Web Personalization — Core Web PersonalizationCore Web Personalization Manager creates and publishes tailored website experiences. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Agent Builder / Orchestration Not offered Agent Builder / OrchestrationNot offered No platform for building or coordinating external AI agents is documented. airship.com/docs/developer/ai-tools/ai-tools ↗ Checked · 3 of 3 passes Supported Agent Builder / OrchestrationSupported Agentforce Builder configures agents with topics, actions, variables, and handoffs. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Agent Interface (MCP / Tool API) Supported Agent Interface (MCP / Tool API)Supported Airship provides an MCP server for interacting with Airship APIs and platform data. airship.com/docs/developer/ai-tools/mcp-serv… ↗ 15 Sept 2026 · AI-evaluated —
Agentic CDP / Autonomous Orchestration Not offered Agentic CDP / Autonomous OrchestrationNot offered Airship documents CDP integrations but not an autonomous CDP capability. airship.com/docs/integrations ↗ Checked · 3 of 3 passes Supported Agentic CDP / Autonomous OrchestrationSupported Agentforce uses unified customer data to segment, decide, and act across marketing workflows. salesforce.com/products/marketing-cloud/email-m… ↗ 15 Sept 2026 · AI-evaluated
Composable / Warehouse-native CDP Not offered Composable / Warehouse-native CDPNot offered No warehouse-native or lakehouse-native CDP is documented. airship.com/docs/integrations ↗ Checked · 2 of 3 passes Supported Composable / Warehouse-native CDPSupported Data 360 supports zero-copy connections with external data warehouses. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Computed Traits / Aggregations — Supported Computed Traits / AggregationsSupported Calculated Insights create aggregated measures and dimensions from data. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Conversational (Chat / WhatsApp / RCS) — Supported Conversational (Chat / WhatsApp / RCS)Supported Conversational RCS enables two-way messaging with bots and agents. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Conversational AI / Virtual Agents Not offered Conversational AI / Virtual AgentsNot offered No customer-facing conversational voice or chat agent is documented. airship.com/docs/guides/features/intelligenc… ↗ Checked · 3 of 3 passes Supported Conversational AI / Virtual AgentsSupported Conversational RCS connects customers to bots and AI agents. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Data Access Control — Supported Data Access ControlSupported Data 360 Governance provides object, field, row, and dynamic masking controls. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Data Enrichment Not offered Data EnrichmentNot offered No third-party attribute enrichment product for first-party records is documented. airship.com/docs/integrations ↗ Checked · 3 of 3 passes Supported Data EnrichmentSupported Marketing Intelligence supports data enrichment with Data 360 objects, files, and Einstein. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Dynamic Content Assembly — Supported Dynamic Content AssemblySupported Marketing Cloud Next creates dynamic content variations using targeting rules. help.salesforce.com/s/articleView ↗ 14 Sept 2026 · AI-evaluated
Event Stream Ingestion — Supported Event Stream IngestionSupported Data 360 supports real-time event ingestion through Web SDK, Mobile SDK, and server-to-server ingestion. developer.salesforce.com/docs/data/data-cloud-int/referen… ↗ 15 Sept 2026 · AI-evaluated
Feature Flagging Supported Feature FlaggingSupported Feature Flags support targeted configurations, percentage rollouts, kill-by-stop controls, and A/B tests. airship.com/docs/guides/experimentation/feat… ↗ 15 Sept 2026 · AI-evaluated Not offered Feature FlaggingNot offered Personalization experimentation documentation was checked for release feature flags, percentage rollouts, and kill switches, but none is listed. help.salesforce.com/s/articleView ↗ Checked · 3 of 3 passes
Form Capture & Progressive Profiling — Supported Form Capture & Progressive ProfilingSupported Marketing Cloud forms support progressive profiling and pre-fill. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Funnel / Conversion Analysis — Supported Funnel / Conversion AnalysisSupported Marketing Intelligence provides Funnel-Based Attribution dashboards. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Generative AI (Content) — Supported Generative AI (Content)Supported Einstein Generative AI creates subject lines and body copy in Content Builder. help.salesforce.com/s/articleView ↗ 14 Sept 2026 · AI-evaluated
Lifecycle Management — Supported Lifecycle ManagementSupported Marketing Cloud Next manages prospect, lead, contact, and conversion lifecycle records. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Pipeline Orchestration Not offered Pipeline OrchestrationNot offered No DAG-style data-pipeline scheduling or dependency orchestration is documented. airship.com/docs/developer ↗ Checked · 3 of 3 passes Supported Pipeline OrchestrationSupported Automation Studio schedules and sequences dependent activities. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Predictive Scoring / Propensity — Supported Predictive Scoring / PropensitySupported Einstein Engagement Scoring predicts likelihood to engage. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Privacy Compliance (GDPR/CCPA) — Supported Privacy Compliance (GDPR/CCPA)Supported Marketing Cloud Engagement provides consent, tracking, and data deletion tools. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Real-time Analytics — Supported Real-time AnalyticsSupported Marketing Cloud Personalization provides real-time analytics. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Real-time Audience Qualification — Supported Real-time Audience QualificationSupported Personalization segments and targets visitors using real-time interaction data. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Real-time Profile API — Supported Real-time Profile APISupported Data 360 supports real-time profile unification and matching. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Semantic Layer Not offered Semantic LayerNot offered No governed metrics or semantic layer for BI, applications, or AI consumers is documented. airship.com/docs/reference ↗ Checked · 3 of 3 passes Supported Semantic LayerSupported Data 360 permission sets include Semantic Layer access. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Transactional Email — Supported Transactional EmailSupported Transactional Messaging provides triggered email sends through REST APIs. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
On both records 20
Data collection 2 · supported on all
Mobile SDK Supported Mobile SDKSupported Airship provides SDKs for Apple, Android, React Native, Flutter, Unity, and other mobile platforms. airship.com/docs/developer ↗ 15 Sept 2026 · AI-evaluated Supported Mobile SDKSupported MobilePush requires Android and iOS MobilePush SDK integration. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Web SDK Supported Web SDKSupported Airship provides a Web SDK for web push, Scenes, segmentation, data collection, and feature flags. airship.com/docs/developer/sdk-integration/w… ↗ 15 Sept 2026 · AI-evaluated Supported Web SDKSupported Salesforce Interactions SDK captures website visitor profiles and interactions. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Identity 1 · supported on all
Visitor Identification Supported Visitor IdentificationSupported Web SDK anonymous contacts can be associated with named users and recognizable profiles. airship.com/docs/developer/sdk-integration/w… ↗ 15 Sept 2026 · AI-evaluated Supported Visitor IdentificationSupported Marketing Cloud Personalization identifies anonymous and known visitors with profile IDs. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Audience 1 · graded apart
Audience Segmentation Supported Audience SegmentationSupported Airship supports audience selection using tags, attributes, groups, and lists. airship.com/docs/guides/messaging/audience/s… ↗ 15 Sept 2026 · AI-evaluated Core Audience SegmentationCore Audience Builder and Data 360 provide audience segmentation. help.salesforce.com/s/products/marketing ↗ 14 Sept 2026 · AI-evaluated
Activation 5 · all core on 4
In-app Messaging Core In-app MessagingCore In-App Messages are a documented Airship messaging channel. airship.com/docs/guides/features/messaging/i… ↗ 15 Sept 2026 · AI-evaluated Supported In-app MessagingSupported Journey Builder supports an In-App Message activity. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Marketing Email Core Marketing EmailCore Email is a documented Airship message type and channel. airship.com/docs/guides/messaging/messages/a… ↗ 15 Sept 2026 · AI-evaluated Core Marketing EmailCore Content Builder and Email Studio support marketing email creation and sending. help.salesforce.com/s/articleView ↗ 14 Sept 2026 · AI-evaluated
Multi-channel Messaging Core Multi-channel MessagingCore Messaging & Engagement covers coordinated delivery across Airship channels. airship.com/docs/guides/features/messaging ↗ 15 Sept 2026 · AI-evaluated Core Multi-channel MessagingCore Mobile Studio provides SMS, MMS, push, and messaging-app delivery. help.salesforce.com/s/articleView ↗ 14 Sept 2026 · Verified by hand
Push Notifications Core Push NotificationsCore Push notifications are a named Airship messaging channel. airship.com/docs/guides/features/messaging ↗ 15 Sept 2026 · Verified by hand Core Push NotificationsCore Mobile Studio includes MobilePush for push notifications. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
SMS / MMS Core SMS / MMSCore SMS/MMS/RCS is a documented Airship messaging channel. airship.com/docs/guides/messaging/messages/a… ↗ 15 Sept 2026 · AI-evaluated Core SMS / MMSCore MobileConnect creates, sends, receives, and tracks SMS and MMS. help.salesforce.com/s/articleView ↗ 14 Sept 2026 · AI-evaluated
Personalization 1 · graded apart
A/B & Multivariate Testing Core A/B & Multivariate TestingCore Airship provides A/B tests, multivariate experimentation, Intelligent Rollouts, and holdout experiments. airship.com/docs/guides/experimentation ↗ 15 Sept 2026 · AI-evaluated Supported A/B & Multivariate TestingSupported Salesforce Personalization provides experiments with control and variant cohorts. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Orchestration 4 · all core on 3
Campaign Management Supported Campaign ManagementSupported Campaigns group related messages with list, calendar, scheduling, and monitoring views. airship.com/docs/guides/messaging/features/c… ↗ 15 Sept 2026 · AI-evaluated Core Campaign ManagementCore Journey Builder is a campaign planning and automation tool. help.salesforce.com/s/articleView ↗ 14 Sept 2026 · AI-evaluated
Cross-channel Coordination Core Cross-channel CoordinationCore Channel Coordination selects delivery channels using fan-out, last-active, priority, and user-preference strategies. airship.com/docs/guides/features/orchestrati… ↗ 15 Sept 2026 · AI-evaluated Core Cross-channel CoordinationCore Journey Builder designs and automates campaigns across customer journeys. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Journey Orchestration Core Journey OrchestrationCore Journeys are named multi-step, cross-channel workflows. airship.com/docs/guides/features/orchestrati… ↗ 15 Sept 2026 · AI-evaluated Core Journey OrchestrationCore Journey Builder designs and automates customer journeys. help.salesforce.com/s/articleView ↗ 14 Sept 2026 · Verified by hand
Trigger-based Automation Core Trigger-based AutomationCore Automations and Sequences send messages when user behavior or events meet configured triggers. airship.com/docs/guides/messaging/messages/s… ↗ 15 Sept 2026 · AI-evaluated Core Trigger-based AutomationCore Marketing Cloud Engagement executes immediate, triggered, and scheduled automations. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Governance 1 · supported on all
AI Governance & Guardrails Supported AI Governance & GuardrailsSupported Airship documents human-in-the-loop controls, AI guardrails, monitoring, security, and privacy protections. airship.com/docs/guides/features/intelligenc… ↗ 15 Sept 2026 · AI-evaluated Supported AI Governance & GuardrailsSupported Einstein Trust Layer provides guardrails, data protection, and audit feedback for AI. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI & agents 4 · graded apart
AI Decisioning / Next-Best-Action Supported AI Decisioning / Next-Best-ActionSupported AirshipAI makes contextual decisions such as whether to show a message or which content to select. airship.com/docs/developer/sdk-integration/a… ↗ 15 Sept 2026 · AI-evaluated Core AI Decisioning / Next-Best-ActionCore Journey Decisioning uses a Marketing Cloud Select Journey action. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Agentic AI / Autonomous Agents Supported Agentic AI / Autonomous AgentsSupported Airship documents Campaigns, Scenes, and Accessibility AI agents. airship.com/docs/guides/features/intelligenc… ↗ 15 Sept 2026 · AI-evaluated Supported Agentic AI / Autonomous AgentsSupported Agentforce builds and deploys autonomous AI agents. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI Assistant / Copilot Supported AI Assistant / CopilotSupported The Campaigns AI Agent assists users through conversational campaign creation and refinement. airship.com/docs/guides/messaging/features/c… ↗ 15 Sept 2026 · AI-evaluated Supported AI Assistant / CopilotSupported Agentforce and Einstein assist marketers with campaigns, content, landing pages, and segments. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
AI Send-time / Channel Optimization Supported AI Send-time / Channel OptimizationSupported Optimal Send Time selects the best delivery hour for each user based on predicted engagement. airship.com/docs/guides/messaging/messages/d… ↗ 15 Sept 2026 · AI-evaluated Supported AI Send-time / Channel OptimizationSupported Einstein provides Send Time Optimization and Engagement Frequency. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated
Customer data platform 1 · supported on all
Zero-copy Activation / Data Sharing Supported Zero-copy Activation / Data SharingSupported Zero-copy data integration provides external data for real-time segmentation and personalization. airship.com/docs/guides/features/data-integr… ↗ 15 Sept 2026 · AI-evaluated Supported Zero-copy Activation / Data SharingSupported Zero-copy federation supports Data 360 segmentation and activation. help.salesforce.com/s/articleView ↗ 15 Sept 2026 · AI-evaluated

Not offered means the evidence sweep read the vendor's documentation and did not find it — hover to see the page it checked. — means no verdict either way. Hover a recorded cell to read its evidence and source; a cell with no source says so, and each cell says whether an AI pass or a person set the grade.

Sources · 73 pages on the vendors' own sites
Airship · 22
A/B & Multivariate Testing — airship.com/docs/guides/experimentationAgent Interface (MCP / Tool API) — airship.com/docs/developer/ai-tools/mcp-serv…Agentic AI / Autonomous Agents — airship.com/docs/guides/features/intelligenc…AI Assistant / Copilot — airship.com/docs/guides/messaging/features/c…AI Decisioning / Next-Best-Action — airship.com/docs/developer/sdk-integration/a…AI Governance & Guardrails — airship.com/docs/guides/features/intelligenc…AI Send-time / Channel Optimization — airship.com/docs/guides/messaging/messages/d…Audience Segmentation — airship.com/docs/guides/messaging/audience/s…Campaign Management — airship.com/docs/guides/messaging/features/c…Cross-channel Coordination — airship.com/docs/guides/features/orchestrati…Feature Flagging — airship.com/docs/guides/experimentation/feat…In-app Messaging — airship.com/docs/guides/features/messaging/i…Journey Orchestration — airship.com/docs/guides/features/orchestrati…Marketing Email — airship.com/docs/guides/messaging/messages/a…Mobile SDK — airship.com/docs/developerMulti-channel Messaging — airship.com/docs/guides/features/messagingPush Notifications — airship.com/docs/guides/features/messagingSMS / MMS — airship.com/docs/guides/messaging/messages/a…Trigger-based Automation — airship.com/docs/guides/messaging/messages/s…Visitor Identification — airship.com/docs/developer/sdk-integration/w…Web SDK — airship.com/docs/developer/sdk-integration/w…Zero-copy Activation / Data Sharing — airship.com/docs/guides/features/data-integr…
Salesforce Marketing Cloud · 51
A/B & Multivariate Testing — help.salesforce.com/s/articleViewAgent Builder / Orchestration — help.salesforce.com/s/articleViewAgentic AI / Autonomous Agents — help.salesforce.com/s/articleViewAgentic CDP / Autonomous Orchestration — salesforce.com/products/marketing-cloud/email-m…AI Assistant / Copilot — help.salesforce.com/s/articleViewAI Decisioning / Next-Best-Action — help.salesforce.com/s/articleViewAI Governance & Guardrails — help.salesforce.com/s/articleViewAI Send-time / Channel Optimization — help.salesforce.com/s/articleViewAudience Activation / Sync — help.salesforce.com/s/articleViewAudience Segmentation — help.salesforce.com/s/products/marketingCampaign Management — help.salesforce.com/s/articleViewComposable / Warehouse-native CDP — help.salesforce.com/s/articleViewComputed Traits / Aggregations — help.salesforce.com/s/articleViewContact / Account Management — help.salesforce.com/s/articleViewConversational (Chat / WhatsApp / RCS) — help.salesforce.com/s/articleViewConversational AI / Virtual Agents — help.salesforce.com/s/articleViewCross-channel Coordination — help.salesforce.com/s/articleViewData Access Control — help.salesforce.com/s/articleViewData Enrichment — help.salesforce.com/s/articleViewData Unification / Profile Stitching — help.salesforce.com/s/articleViewDecisioning Engine (Next Best Action) — help.salesforce.com/s/articleViewDynamic Content Assembly — help.salesforce.com/s/articleViewEmail Delivery — help.salesforce.com/s/articleViewEvent Stream Ingestion — developer.salesforce.com/docs/data/data-cloud-int/referen…Form Capture & Progressive Profiling — help.salesforce.com/s/articleViewFunnel / Conversion Analysis — help.salesforce.com/s/articleViewGenerative AI (Content) — help.salesforce.com/s/articleViewIdentity Resolution / ID Graph — help.salesforce.com/s/articleViewIn-app Messaging — help.salesforce.com/s/articleViewJourney Orchestration — help.salesforce.com/s/articleViewLifecycle Management — help.salesforce.com/s/articleViewMarketing Email — help.salesforce.com/s/articleViewMobile SDK — help.salesforce.com/s/articleViewMulti-channel Messaging — help.salesforce.com/s/articleViewPaid Social Activation — help.salesforce.com/s/articleViewPipeline Orchestration — help.salesforce.com/s/articleViewPredictive Scoring / Propensity — help.salesforce.com/s/articleViewPrivacy Compliance (GDPR/CCPA) — help.salesforce.com/s/articleViewProduct Recommendations — help.salesforce.com/s/articleViewPush Notifications — help.salesforce.com/s/articleViewReal-time Analytics — help.salesforce.com/s/articleViewReal-time Audience Qualification — help.salesforce.com/s/articleViewReal-time Profile API — help.salesforce.com/s/articleViewSemantic Layer — help.salesforce.com/s/articleViewSMS / MMS — help.salesforce.com/s/articleViewTransactional Email — help.salesforce.com/s/articleViewTrigger-based Automation — help.salesforce.com/s/articleViewVisitor Identification — help.salesforce.com/s/articleViewWeb Personalization — help.salesforce.com/s/articleViewWeb SDK — help.salesforce.com/s/articleViewZero-copy Activation / Data Sharing — help.salesforce.com/s/articleView

What Airship adds

On Airship's record, not on Salesforce Marketing Cloud's

Nothing on Airship's record that Salesforce Marketing Cloud's does not also cover. If you run both, it is for reasons outside the capability list.

Pricing
Custom

What Salesforce Marketing Cloud adds

On Salesforce Marketing Cloud's record, not on Airship's

  • Audience Activation / Sync
  • Contact / Account Management
  • Data Unification / Profile Stitching
  • Decisioning Engine (Next Best Action)
  • Identity Resolution / ID Graph
  • and 3 more in the matrix above
Pricing
From $1,500 USD/org/month (billed annually)

Airship vs Salesforce Marketing Cloud — FAQ

What is the difference between Airship and Salesforce Marketing Cloud?

Both are Push Notifications tools. Airship covers the Push Notifications core, while Salesforce Marketing Cloud's includes Audience Activation / Sync and Contact / Account Management. The matrix above shows every recorded cell citing the vendors' own documentation.

Do I need both Airship and Salesforce Marketing Cloud?

Often not — salesforce Marketing Cloud and Airship both support journeys and messaging channels, but SFMC is usually the enterprise email/journey hub while Airship is commonly deployed alongside it for richer mobile push/in-app via its SDK. The parts that do not overlap: Audience Activation / Sync, Contact / Account Management. The matrix above shows where the records actually differ.

How do Airship and Salesforce Marketing Cloud compare on price?

Airship: Custom. Salesforce Marketing Cloud: From $1,500 USD/org/month (billed annually). Check each vendor's page for current rates.

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