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Microsoft Dynamics 365 Sales

Robust CRM suited to organizations standardized on Microsoft; strong automation and reporting with broad integration options.

Redmond, United States 5000+ employees Public (Microsoft) Updated Feb 2026

Closest Microsoft Dynamics 365 Sales alternatives

Ranked by reviewed relationship first, then by the capabilities they share with Microsoft Dynamics 365 Sales.

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Microsoft Dynamics 365 Sales Pros & Cons

Key strengths and limitations to consider, drafted by an AI model from public sources

Strengths

  • Strong fit if you use Microsoft 365/Teams/Power Platform
  • Flexible data model and workflow automation
  • Enterprise security and governance capabilities

Limitations

  • UI/UX and customization can require specialist expertise
  • Integration patterns can be more complex than HubSpot’s out-of-the-box approach
  • Pricing can rise with modules/add-ons

Ideal For

Who benefits most from Microsoft Dynamics 365 Sales, drafted by an AI model from public sources

Quick Analysis

Robust CRM suited to organizations standardized on Microsoft; strong automation and reporting with broad integration options.

1

B2B sales team working mainly in Outlook/Teams capturing emails, meetings, and updating opportunities without switching apps

2

Mid-market manufacturer standardizing global pipeline and forecasts across regions with custom sales stages and approvals

3

Enterprise account team linking Teams deal rooms to opportunities for coordinated pursuit and stakeholder updates

4

Company running SharePoint for collateral storing quotes/SOWs per opportunity with governed access controls

Per-Seat

Pricing

Model

per seat

Starting Price

£50.00/user/month, paid yearly (excl. VAT)

Key Features

  • Strong fit if you use Microsoft 365/Teams/Power Platform
  • Flexible data model and workflow automation
  • Enterprise security and governance capabilities

Popular Integrations

Tools Microsoft Dynamics 365 Sales is commonly connected to, collected by an AI model from public sources:

Microsoft Outlook
Microsoft Exchange Online
Microsoft Teams
SharePoint Online
OneDrive for Business
Power BI
Power Automate
Power Apps
LinkedIn Sales Navigator

Runs alongside, not instead of

8 tools that overlap Microsoft Dynamics 365 Sales on paper and were judged to do a different job in practice. Worth knowing before a consolidation exercise deletes one of them. These judgements were drafted by an AI model, and most were accepted on its confidence rather than checked one by one; the reason is recorded against each pair.

Microsoft Dynamics 365 Sales + ActiveCampaign ActiveCampaign is used for marketing email and automation while Dynamics 365 Sales is used to manage sales pipeline and CRM for sellers, so they typically integrate rather than replace each other. Microsoft Dynamics 365 Sales + Brevo Dynamics 365 Sales is a sales CRM while Brevo is primarily a marketing communications platform with a lightweight CRM layer, so they are commonly used together with Brevo syncing from the CRM. Microsoft Dynamics 365 Sales + Help Scout Help Scout manages customer support cases while Dynamics 365 Sales manages leads, opportunities, and sales pipelines. Microsoft Dynamics 365 Sales + HubSpot Service Hub HubSpot Service Hub handles customer support while Dynamics 365 Sales handles sales pipeline and lead management. Microsoft Dynamics 365 Sales + Mailchimp Mailchimp is for marketing email and journeys, while Microsoft Dynamics 365 Sales is for sales CRM/pipeline management and can feed contacts into marketing tools. Microsoft Dynamics 365 Sales + Make (Integromat) Dynamics 365 Sales is the CRM system of record while Make is typically used to integrate it with other apps and automate cross-system workflows. Microsoft Dynamics 365 Sales + n8n n8n is a general workflow automation tool that connects Dynamics 365 Sales to other apps through its built-in Dynamics CRM node, so it sits beside the CRM in the stack rather than replacing it. Microsoft Dynamics 365 Sales + Salesforce Service Cloud Dynamics 365 Sales is centered on selling workflows (pipeline, leads, scoring) while Salesforce Service Cloud is centered on support workflows (cases, agents, service channels), so they are adjacent rather than interchangeable.

4 more pairs reviewed and judged complementary.

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