Microsoft Dynamics 365 Sales Alternatives
CRM · 8 compared · Updated
Looking to replace Microsoft Dynamics 365 Sales? These are the 8 closest CRM alternatives we track, ranked by reviewed capability overlap — the closest matches come first.
- Closest match
- Salesforce Sales Cloud
- Direct replacements
- 6 of 8
- Pricing
- Custom · Free tier available · Per-seat
- Typical switching effort
- High
No referral fees. Ordering is by reviewed capability overlap, not who paid us.
What Microsoft Dynamics 365 Sales is, in short
Robust CRM suited to organizations standardized on Microsoft; strong automation and reporting with broad integration options.
Microsoft Dynamics 365 Sales alternatives compared
Ranked by reviewed relationship first — a tool we've confirmed as a direct replacement outranks one that merely shares capabilities. Tools we've reviewed as complements to Microsoft Dynamics 365 Sales are excluded, because running both is not the same as replacing it.
Scroll the table sideways for switching effort and pricing →
| Vendor | Shared capabilities with Microsoft Dynamics 365 Sales | Switching effort | Pricing | Also strong in | Compare |
|---|---|---|---|---|---|
 Salesforce Sales Cloud 2 core capabilities | Direct replacement Contact / Account Management Sales Pipeline Both are full sales CRMs used for the same core workflows (accounts, pipeline, forecasting, automation), and most organizations standardize on one. | High | Custom | — | vs Salesforce Sales Cloud |
 Freshsales 2 core capabilities | Direct replacement Contact / Account Management Sales Pipeline Both are full sales CRMs that serve as the system of record for leads, accounts/contacts, pipeline, and sales workflows. | High | Free tier available | — | vs Freshsales |
 Pipedrive 2 core capabilities | Direct replacement Contact / Account Management Sales Pipeline Both are sales CRMs that can be the pipeline system of record, and running both usually creates duplicated accounts/deals and conflicting workflow automation. | High | Custom | — | vs Pipedrive |
 Copper 2 core capabilities | Direct replacement Contact / Account Management Sales Pipeline Both are sales CRMs covering the same core objects and pipeline workflows, so most organizations would standardize on one system of record. | High | Free tier available | — | vs Copper |
 Attio 2 core capabilities | Direct replacement Contact / Account Management Sales Pipeline Attio and Dynamics 365 Sales are both full CRMs covering contacts, pipelines, automation, and reporting, and companies typically standardize on one CRM per sales org. | High | Per-seat | — | vs Attio |
 ZOHO CRM 2 core capabilities | Direct replacement Contact / Account Management Sales Pipeline Both are full sales CRMs managing accounts, leads, pipelines, reporting, and workflow automation, and most organizations standardize on one system of record for sales. | High | Per-seat | — | vs ZOHO CRM |
 HubSpot 4 core capabilities | Partial overlap Contact / Account Management Sales Pipeline Workflow Automation They overlap heavily for sales CRM (contacts, pipelines, workflows, reporting), but many teams run both by using Dynamics as the sales system of record and HubSpot for marketing automation. | High | Freemium | Form Capture & Progressive Profiling Workflow Automation | About HubSpot |
 n8n 1 core capability | Partial overlap Workflow Automation Dynamics 365 Sales includes CRM-centric workflow automation, while n8n provides broader integration automation across tools, so they overlap on automation but are not interchangeable CRMs. | Medium | Free | Workflow Automation | About n8n |
What to look for in a Microsoft Dynamics 365 Sales alternative
Microsoft Dynamics 365 Sales’s core capabilities — check each alternative for coverage of these before shortlisting:
- Contact / Account Management
- Sales Pipeline
Microsoft Dynamics 365 Sales alternatives — FAQ
What is the best alternative to Microsoft Dynamics 365 Sales?
Salesforce Sales Cloud is the closest match among the 8 CRM alternatives we track. It shares 2 of Microsoft Dynamics 365 Sales’s core capabilities (Contact / Account Management, Sales Pipeline). Both are full sales CRMs used for the same core workflows (accounts, pipeline, forecasting, automation), and most organizations standardize on one. The right choice depends on your existing stack — compare all 8 in the table above.
What should I look for in a Microsoft Dynamics 365 Sales alternative?
Microsoft Dynamics 365 Sales’s core strengths are Contact / Account Management, Sales Pipeline. Prioritise alternatives that cover the capabilities you actually use, and that integrate cleanly with the rest of your stack — a replacement that doesn’t connect to your warehouse, CDP, or activation tools isn’t really a replacement.
How much do Microsoft Dynamics 365 Sales alternatives cost?
Pricing varies — alternatives here range across Custom, Free tier available, Per-seat, Freemium. Check each vendor’s page for current rates.
How hard is it to migrate off Microsoft Dynamics 365 Sales?
Across the alternatives on this page, the typical switching effort is high. Expect to re-implement instrumentation, rebuild audiences or tests, and run both tools in parallel during cutover. The switching-effort column above shows the per-vendor judgement.
Can I compare Microsoft Dynamics 365 Sales and Salesforce Sales Cloud side by side?
Yes. Drop both onto a canvas in Martech Stack Builder and see how each integrates with your warehouse, CDP, and activation tools — then score them against your actual requirements before deciding.
Microsoft Dynamics 365 Sales head-to-head
Deciding between two specific tools? See the full side-by-side capability comparison:
Compare the rest of the field
Evaluating more than one? These follow the reviewed substitute graph rather than the category shelf, so they cross categories where the tools genuinely compete.
Before you replace Microsoft Dynamics 365 Sales, check what you already own
Teams usually find the overlap is not where they expected. Name the tools you run and the Instant Stack Audit maps which ones duplicate capability — inside CRM and across the rest of the stack.
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Browse all CRM vendors
Stack Builder’s CRM page compares every vendor we track in this category, with capabilities, pricing, and a head-to-head for the closest pairs.
View all CRM vendors →Evaluating Microsoft Dynamics 365 Sales alternatives? Do it in your stack’s context.
Drop Microsoft Dynamics 365 Sales and the alternatives onto a canvas, see how they integrate with what you already have, and score them against your actual requirements — not a generic feature list.
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